Untangle the workflows slowing your business down
Eave helps small and growing businesses understand why recurring work keeps getting delayed, duplicated or held together through chasing and workarounds.
A Workflow Audit maps what is happening in practice, identifies the underlying friction and shows you what to change first.
The documented process is rarely the whole process
On paper, the work may appear to move cleanly from one stage to another. In practice, people may be filling the gaps through repeated chasing, private trackers, copied information, memory and unofficial workarounds.
A workflow may need attention when:
the same delays keep appearing
handovers depend on somebody remembering the details
information differs between documents or systems
responsibilities become unclear between stages
people repeatedly chase what they need to continue
or experienced employees quietly keep the process functioning
These problems are rarely fixed by adding another tool or checklist without understanding what is creating the friction.
Start with one workflow
Eave focuses on one defined, recurring workflow rather than attempting to transform the whole business at once.
Core Workflow Audit
We examine one process that’s causing delays, duplicated work or frustration.
We reconstruct how the workflow currently operates using structured leadership input, relevant documents and real examples.
You receive a current-state workflow map, evidence-based findings and prioritised recommendations.
From £600 · Usually 7–10 working days
Optional deeper investigation
Add confidential Team Insight when leadership may only see part of the process, or Future Workflow design when you need a practical model for how the work should operate.
Add-ons are scoped separately, so you only pay for the investigation and outputs you need.
Implementation Support
If you want help applying the recommendations, Eave can create templates and SOPs, configure existing tools, introduce sensible automation and help test the revised process.
Implementation support is optional. The core audit can be used independently by your team.
A diagnosis your team can act on
The core audit gives you:
a visual map of the current workflow;
the most important sources of delay, duplication and risk;
the evidence and likely causes behind each finding;
practical recommendations prioritised by impact, urgency and effort;
and a concise written report you can use internally.
Not sure whether you need a full audit?
Apply for a complimentary Workflow Friction Check.
Tell us about one recurring workflow through a short form and we’ll provide an initial written perspective on where the friction may be coming from, one practical next step and whether a fuller audit is likely to be useful.
The check is based only on the information submitted. It does not include document review, workflow mapping or verified findings.
Tell us what isn’t working
You don’t need to know the solution, or even be certain what the underlying problem is. Tell us which workflow is causing friction and what you have noticed.
We’ll review your enquiry and respond within two working days.